Privacy Policy
Destination Long Beach LLC ("we," "us," or "our") operates destination-longbeach.com and manages the Destination Long Beach vacation rental. This Privacy Policy explains how we collect, use, share, and protect personal information.
For booking terms, cancellations, and stay rules, please see the Terms of Service, Cancellation Policy, and House Rules.
Information We Collect
Information You Provide
- Contact information: Name, email address, phone number, and other details you provide through booking, contact, or add-on forms.
- Booking information: Stay dates, guest counts, pet information, vehicle details, arrival information, special requests, and reservation notes.
- Payment information: Payment details are processed by our payment provider. We do not intentionally store full card numbers on our website.
- Communications: Messages, chat transcripts, emails, form responses, and other information you send to us.
Information Collected Automatically
- Usage data: Pages visited, referring URLs, approximate visit times, and general browsing behavior.
- Device data: Browser type, operating system, device type, screen information, and IP address.
- Cookies and similar technologies: We may use essential cookies for site functionality and optional analytics cookies to understand how visitors use the site.
How We Use Information
We use personal information to:
- process, review, approve, and manage booking requests;
- communicate about reservations, arrival instructions, payments, add-ons, and guest support;
- provide and improve the website, booking flow, contact forms, and guest experience;
- maintain business, tax, accounting, security, and legal records;
- detect abuse, fraud, spam, or misuse of our website and forms;
- comply with legal obligations.
How We Share Information
We may share personal information with:
- Payment processors to securely process payments, refunds, disputes, and payment verification.
- Service providers who support hosting, cleaning, maintenance, communications, email delivery, analytics, or website operations.
- Professional advisors such as accountants, attorneys, insurers, or compliance providers when needed.
- Government authorities or legal parties when required by law, legal process, tax obligations, safety concerns, or to protect rights and property.
We do not sell, rent, or trade personal information to third parties for their own marketing purposes.
Cookies & Analytics
Our website may use cookies or similar technologies to support basic functionality, remember preferences, protect forms from abuse, and understand site usage.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Data Retention
We retain personal information only as long as reasonably necessary for reservations, guest support, business records, tax and accounting obligations, legal compliance, dispute resolution, security, and fraud prevention.
Booking and payment-related records may be retained for up to 7 years or longer when required by law or legitimate business needs.
Your Choices & Rights
Depending on where you live, you may have the right to:
- request access to personal information we hold about you;
- request correction of inaccurate information;
- request deletion of certain personal information;
- opt out of non-essential communications;
- ask questions about how your information is used.
To make a request, contact us. We may need to verify your identity before responding.
Security
We use reasonable administrative, technical, and operational safeguards to protect personal information. No website, payment system, or electronic storage method is completely secure, so we cannot guarantee absolute security.
Children's Privacy
Our website and booking services are intended for adults making reservations. We do not knowingly collect personal information from children without appropriate adult involvement.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated version marker.
Contact
Destination Long Beach LLC
Long Beach, Washington
Last updated: June 2026